Shipping policy
Order preparation
Chamini orders are carefully prepared within 1 to 2 working days of order confirmation. Orders placed at the weekend or on a public holiday are processed from the next working day. During busy periods, this time may exceptionally be extended.
Products are shipped to the address given when ordering. Please check your details carefully before confirming your order.
Delivery times and costs
The delivery times below are in addition to the preparation time and are given for information only. The applicable delivery costs are shown before you confirm your order.
Mainland France
- Pick-up point: 2 to 5 working days, €3.20 (free for orders of €60 or more)
- Home delivery without signature: 3 to 6 working days, €5.30
- Home delivery with signature: 3 to 5 working days, €5.90
- Express: 1 to 2 working days, €9.20
Belgium, the Netherlands and Luxembourg
- Pick-up point: 2 to 5 working days, €3.30
- Home delivery without signature: 4 to 7 working days, €5.50
- Home delivery with signature: 4 to 7 working days, €5.99
Spain, Italy and Portugal
- Pick-up point: 2 to 5 working days, €4.60
- Home delivery: 4 to 7 working days, €13.50
Germany
- Pick-up point: 2 to 5 working days, €5.50
- Home delivery: 4 to 7 working days, €10.90
Poland
- Pick-up point: 2 to 5 working days, €6.40
- Home delivery: 4 to 7 working days, €15.30
Austria and Ireland
- Pick-up point: 2 to 5 working days, €9.20
- Home delivery: 4 to 7 working days, €13.50
Czech Republic, Slovakia, Slovenia, Hungary and Latvia
- Pick-up point: 2 to 5 working days, €9.20
- Home delivery: 4 to 7 working days, €15.30
Lithuania
- Pick-up point: 2 to 5 working days, €9.20
- Home delivery: 4 to 7 working days, €10.70
Denmark
- Pick-up point: 2 to 5 working days, €13.10
- Home delivery: 4 to 7 working days, €13.90
Estonia
- Pick-up point: 2 to 5 working days, €13.10
- Home delivery: 4 to 7 working days, €15.30
Sweden
- Home delivery: 4 to 7 working days, €13.90
For countries not listed, please contact us by email for a delivery quote.
Tracking and delivery problems
A tracking number is sent to you by email as soon as your order has been shipped. If your parcel is delayed, damaged, incomplete or lost, contact us with your order number and, if possible, photographs of the parcel and the product: we will help you resolve the issue with the carrier.
For orders delivered outside the European Union, customs duties or import taxes may be charged by the destination country; these are borne by the customer.
Full details are available on our Delivery page. Contact: serviceclient@chaminiparis.com.
